Service delivery policy
Last updated: 2026-11-16
TutorNear provides online services. Nothing is shipped and there are no delivery charges.
Subscriptions and Premium
Teacher Premium and academy subscriptions are activated on your account after your payment is confirmed, normally within a few hours and at most within 24 hours. You get a notification and the plan's end date is shown in the app.
Demo classes and courses
- After payment is confirmed, your booking is sent to the teacher or academy, who confirms the date and time.
- Classes are given online (a video call link is shared in the app), at home or at the academy, as shown on the teacher's or academy's profile.
- If a booked class does not happen, the Refund policy applies.
Sponsored banners
Banners go live after review, normally within 24 hours, and run for the dates agreed.
Where the service is available
Across Pakistan, on the website tutornear.pk and in the TutorNear app.
Not received?
If your plan or booking is not active within 24 hours of payment, email billing@tutornear.pk or see Contact us.